0-100 early users
Validation
- Landing page
- Suggestions board
- Early feedback
- Direction refined with the community
Membership
Membership that grows the platform
A low-cost membership model designed to keep access affordable while helping us build better support tools for people with ME/CFS and Long COVID.
As more members join, more features and support tools can be added over time.
£1/month
£10/year
Your membership fee will directly be used to improve the services we offer over time. This is a true partnership where you help shape the product for everyone.
The real growth happens when we reach 2000 members, so the more you share with your local groups, communities and friends, the better everyone's experience will be.
Membership unlock roadmap
Built in stages, with each stage adding practical value.
The goal is to build carefully and transparently. Membership growth allows us to improve our features and services over time.
100-500 members
Launch membership platform
The first launch is focused on making useful information easier to find, understand, and become more relevant to each member.
- Easy-to-use member platform designed to reduce effort and information overload
- Personalised feed with research, questions, posts, and suggestions matched to your profile and symptoms
- Latest research summarised into shorter, easy to digest takeaways and discussion pages
- Ask questions and share experiences to help your fellow member
- You see content that is relevant to you and your symptoms and cognitive load
500-1,000 members
Better content, voice and personalised updates
At this stage, we plan to improve low-effort access, content quality, and member-specific updates as the platform grows.
- Voice input for asking questions with lower effort
- Audio playback to have infromation read aloud back to you
- More curated research and lived-experience content added over time
- Improved relevance matching based on symptoms, topics, and profile details
- Weekly personalised email newsletters
- Each newsletter would be generated around your own profile, interests, symptoms, saved topics, and recent activity
1,000-2,000 members
Specialist-led support
When membership grows to this stage, it would allow us to bring in more structured support sessions in a careful, condition-aware way.
- Weekly specialist sessions for members
- ME/CFS-aware physiotherapy sessions
- Gentle, condition-aware Pilates or movement sessions
- Talks on specific subjects relevant to ME/CFS and Long COVID
- Sessions with trusted practitioners where membership revenue allows
- Recordings or summaries where appropriate so members do not have to attend live
2,000-5,000 members
Specialist ME/CFS knowledge model
At this stage, we would aim to build a more sophisitacted end to end support and information system.
- Train and continuously improve a specialist ME/CFS support model to help in all areas of the community.
- Produce a fully dedicated virtual assistant to help you navigate your condition. Each member would have their own individual helper.
- Keep the research layer updated automatically as studies, findings, and discussions emerge
- Create personalised support timelines that adapt around each member's symptoms, severity, interests, cognitive load, and changing condition profile
- Create more intelligent personalised summaries and recommendations based on what members consistently find most useful and relevant
5,000-10,000 members
External value
Reaching this stage would allow us to explore practical partnerships and member benefits beyond the platform itself.
- Planned trusted service directory
- Partnerships with therapists, clinics and support providers where appropriate
- Member discounts on relevant services where available
- Practical support partnerships to provide discounts for access to local services such as cleaning and gardening.
10,000+ members
National support layer
Longer term, this level of membership could support broader partnerships, clearer evidence of member needs, and wider reach.
- Wider charity partnerships
- Healthcare awareness and referral opportunities
- National reach
- A stronger evidence base from structured member needs and feedback
Help shape it
Join early and help shape what gets built
Early members help decide what is most useful, what needs simplifying, and which features should be prioritised next.